Where All Do We Deliver?

 

We deliver to all and any postal address all around the globe. Courier companies do not deliver to P.O. Box address, so we request you to provide full street address with pin code / zip code.

No deliveries are made on Saturdays and Sundays in most cities as they follow a 5-day work culture. Sometimes we can try to organize deliveries on Saturdays also on some extra cost on case-to-case basis.

Further, deliveries are generally made during normal working hours of courier companies, and these vary from country to country.

Please note that there are no shipments made from the store on Sundays and public holidays as our logistics partner, does not make any pick-ups on those days.

If you ordered two or more items, you may receive them in multiple boxes on different days, because of varying item availability and shipping locations. Often, products will be shipped separately from one another for added safety in transit, so you may receive more than one delivery to your address.

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Delivery Times

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Domestic orders

Your order will be processed within 24-72 hours of your placing it. You can expect to receive your order, on average, within 5-7 business days of placing the order.

If you ordered two or more items, you may receive them in multiple boxes on different days, because of varying item availability and shipping locations. 

International orders

Your order will be processed within 24-72 hours of your placing it. We ship through express services so you can expect to receive your order within 3-5 business days excluding handling time.

If you ordered two or more items, you may receive them in multiple boxes on different days, because of varying item availability and shipping locations.

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Shipment and Tracking Details

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We will send you an email regarding the shipment of your order, as soon as the items are handed over to the Courier. These alert emails will contain the tracking number and courier companies' website details along with expected date of delivery. You may also check the same on our order status page or, by logging in to the My Account section on our site. Tracking numbers for orders shipped might take 24 business hours to become active on the courier websites. Please report us within 24 hours, if you find any gap with respect to the parcel delivery.

 

Address Change Requests

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Once an order is registered, you cannot make any alterations. However, address alteration requests may be accommodated within 24 hours of placing the order. You may email us your alteration request and the needful will be done.

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Incorrect or Incomplete Address

 

Please note: some courier companies charge a penalty for incorrect shipping addresses, wherein the address and zip code do not match. The customer will, without exception, bear the cost of any such penalties and/or fees, not UTSAV. Please make sure your shipping address is correct.

In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment.

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Billing Address and Shipping Address

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Billing Address is the address where a customer gets his bills from the credit card company. Shipping address is the address where the customer wants to receive their shipment.